Testimonials About Our Animal Hospital in Hawaiian Gardens, CA

It is very important to us that each hospital visit be a positive one here at Caputi Animal Hospital. Our hospital staff greatly values our pet parents’ feedback and look forward to hearing about your experience. We welcome you to write about your visit on our verified Facebook page or using our Hospital Visit Survey form while on-site with us. We fully respect our clients’ privacy and will obtain prior consent before posting reviews from Hospital Visit Survey forms completed during your visit.

“Dr. Chen has treated all of my family’s pets since 1990, and we have consistently been happy with his work in every way. We have always had multiple cats, and over the period of 25+ years, Dr. Chen has gone above and beyond our expectations in taking care of our animals. He has treated our animals as if they were his own. I definitely feel that more than once, Dr. Chen has saved an animal which might have been euthanized by another veterinarian. Dr. Chen values the animals’ lives and recognizes that our animals are more than pets…they are part of our family. I feel so fortunate to have Dr. Chen practicing in our area.”

“A very caring environment. We have been taking our animals to Dr. Chen for years, he has always been thorough and caring. Now that his daughter has joined his team, my cats have a new BFF an vet! Thank you both from my whole clan!!”

“We first me Dr. Chen in 1998. He was recommended by another veterinarian. As our animal rescue service grew, Caputi Animal Hospital became our most vital link to providing the skilled care that our cats needed. Our 501c(3) public charity grew to a maximum of 63 cats after our incorporation. With this many animals, numerous emergencies occurred. Many times we would call Dr. Chen after hours and he would meet us at his hospital and open up to treat the sick or injured animals. Dr. Chen sacrifices his time to give his personal care.”

“We have been bringing our Coco, Demon, Boots, and Tiger to see Dr. S. H. Chen for almost 10 years now. He has always been engaging and compassionate with the kids. Unlike our previous experiences at other hospitals, he simplifies his explanations and we are never kept just sitting in a room for long periods of time before seeing a doctor.”

“We have taken our cats to Caputi Animal Hospital for about 5 years now. We were immediately impressed by how the Vets really took the initiative to understand our pet's medical history and temperament. It showed us that they truly cared about their well-being as much as ours. You really don't get that in many animal hospitals today, especially with the big chains (VCA, Banfield, etc). The bigger chains seem to put making $ a priority and your pet secondary. I recommend this hospital to my friends and family all the time. Support your local family owned business!”

“Passionate veterinarians who really care about animals.”

“Drs. Chen and Chen at Caputi Animal hospital have been our vets for our two little felines for several years! They truly care about the well being of our cats and have always taken such great care of cats. Once our feisty feline had clawed into Dr. Chen's hand, she didn't shutter and continued to care for our cat with such love and attention. They are the best vets we have ever had.”

“Dr. Chen has always been very compassionate whenever we take are family pets in for emergencies/non-emergencies. What stands out unlike other vets is he always has the best interest of the pet/patient in mind not how much are we going inflate the bill here. Also the last time we took are dog in his daughter who is also a vet did outstanding job on dental cleaning. Very loyal customer for over 20years and counting.”

“I first became a client at Dr. Chen’s practice in 1991. Over these past 25 years, Dr. Chen has continued to be my primary veterinarian. His concern and compassion for my pets has always exceeded my expectations. He values a pet owner’s input and genuinely listens to his clients because he understands that though he may be the pet’s primary care provider, the owner spends the most time with the pet and knows the pet best. He always involves my feedback to come up with a complete and optimal treatment plan for my pets.”

“Dr. Shiu Hsiang Chen has been our veterinarian since 2010. Our first early encounters were for second opinions and he was able to take care of our pets without extensive fees. In fact, because we had been taken advantage of by other veterinarians, Dr. Chen did not charge us for our initial visit. He truly cares for our pets’ well being and has gone to great lengths to ensure that they remain healthy. He is always available for questions and office visits, even without an appointment.”

“Dr. Chen has always been very kind and compassionate towards both of our cats, and also towards us. Throughout our relationship with Dr. Chen, he has always been forthcoming with information about our cats. He routinely calls to let us know about our cats’ condition, when they are in his care. He has a way with animals that is magical, he is able to calm them and reassure them, and in doing so, he also provides a great deal of comfort to the owners.”

“I have been a client of Dr. Chen for more than 22 years. I first came to him by recommendation of one of the most prominent breeders in Los Angeles County. Dr. Chen is incredibly competent, kind and extremely fair in his billing. I cannot imagine a more excellent doctor.”

“Dr. Chen has been the medical expert for several of my pets over the last nine years. The most exceptional veterinarian I have ever known. He cares a great deal for the animals; you know you are receiving the best care possible. He is also very fair in his billing. I have complete confidence in his abilities and competency.”

“Dr. Chen values the benefit of his clients first. His practice is a client and patient oriented practice with the honesty of family values, while maintaining standard of care and professionalism. When my family was debating adoption, he examined our dog and gave us advice on how to take care of our first pet. He didn’t charge for his time and expertise and helped us find a veterinarian more conveniently located because his office was too far away for us. The well being of family and pets are his prime concern and he will choose care over financial returns all the time.”